Category: Uncategorized

  • What Elderado Taught Me

    What Elderado Taught Me

    What Elderado Taught Me

    It’s a strange feeling writing this final entry. Not because I don’t know what to say, but because there’s too much I could say. Too many lessons, too many moments, too many people I want to thank to fit into a single blog post. My internship at Elderado has officially come to a close, and while I knew this would be a learning experience, I didn’t realize how much it would shape me, both as a marketing professional and as a person.

    Over the last few months, I’ve written a lot about growth. I’ve talked about learning to be consistent, about seeing progress in small steps, about finding purpose in the quiet, behind-the-scenes work. This time, I want to talk about something else: the people, the process, and what it really means to work on something that matters.


    Learning by Doing (and Sometimes by Redoing)

    When I started this internship, I had a decent understanding of social media, at least in the traditional sense. I knew how to write a caption, edit a reel, and keep things on-brand. But what I’ve learned here goes beyond algorithms and engagement. I’ve learned how to be intentional with every word. I’ve learned how to spot the difference between content that fills a feed and content that serves a purpose. I’ve learned that social media in eldercare isn’t about trends or a viral — it’s about slowly building trust.

    From carousel breakdowns and interview blogs to YouTube captions and podcast recaps, I was given the chance to create content that could actually help someone. Maybe even make their life a little less overwhelming. And that realization, that what I’m doing isn’t trendy content trying to get someone to purchase something but support, has completely reshaped the way I approach marketing.


    What Elderado Taught Me About Marketing (and Myself)

    There’s a lot of talk about “finding your voice” in marketing. But here, I learned how to listen. To understand our audience , whether it’s a caregiver trying to make an impossible decision, or a retirement home director sharing their experience, and shape content that speaks to them, not at them.

    I learned that tone matters. That formatting matters. That accessibility isn’t an afterthought. And I learned that you don’t have to choose between being informative and being human. You can be both, and in eldercare, you have to be both.

    There were moments of frustration too, of course. Moments where a post didn’t land the way I’d hoped, or where I stared at a caption for far too long. But I started to see those moments as part of the process. Because clarity takes work, and good writing doesn’t happen by accident.


    The People Behind the Work

    As much as I’ve learned about content and strategy, the most impactful part of this internship has been the people I’ve worked with. From thoughtful feedback to casual Slack messages to full-blown brainstorms, I’ve felt supported, challenged, and encouraged every step of the way.

    There’s something really special about being surrounded by people who care deeply, not just about the product, but about the people it serves. Elderado is small but mighty, and being part of a team that prioritizes integrity and empathy in everything they do has made all the difference.


    A Thank You (Actually, a Few)

    To Daniel: thank you for your mentorship, your trust, and your calm confidence. You’ve built something with so much heart, and I feel lucky to have been part of it. Your willingness to let me take ownership, explore ideas, and learn out loud has made this experience unforgettable.

    To the rest of the Elderado team, our partners, and everyone who made time to speak with me, thank you for showing me what meaningful work really looks like.

    And finally, to you (whoever’s reading this) thank you. For engaging with Elderado’s content, for supporting our mission, for making the work matter. You’ve reminded me why storytelling is powerful, and why the right kind of marketing can make a real impact.


    Written by Mayssam Fadili, Marketing Intern, Elderado.ca

  • Elderado.ca Launches Availability Registry to Help Canadian Families Find Retirement Home Vacancies Faster

    New feature reduces the time families, hospitals, and social workers spend searching for housing – starting in Durham, expanding Ontario-wide and across Canada.

    Toronto, ON – August 29, 2025 – Elderado.ca, Ontario’s trusted platform for researching long-term care and retirement homes, today announced the launch of its Availability Registry, a digital tool designed to help families, hospital discharge planners, and social workers quickly identify available and suitable suites in retirement homes across the province. The milestone comes just six months after Elderado was accepted into the Centre for Aging + Brain Health Innovation’s (CABHI) Ignite program, whose support has been instrumental in accelerating this next phase of growth.

    In moments of crisis, families are often forced to make fast decisions – calling dozens of homes, touring facilities, and navigating unclear pricing – only to discover that there are no vacancies or that the home is far beyond their budget. Elderado’s new tool offers a centralized, up-to-date registry that shows real-time availability and optional starting prices to dramatically simplify this process for people researching their options.

    Note: The Registry is specific to retirement homes, which are private and operate on a fee-for-service model. Long-term care (LTC) homes in Ontario – which are government-funded – follow a separate, centralized intake system and are not included due to saturated vacancy rates and waitlists.

    Hospitals across Ontario continue to struggle with ALC (“Alternate Level of Care”) bed backlogs – cases where seniors no longer need acute care but remain in hospital because suitable continuing care options aren’t clear. Social workers and discharge planners often spend dozens of hours per case phoning homes for updates, with no centralized resource to guide decisions. As a result, many seniors stay in hospital longer than necessary while suitable retirement home suites sit empty.

    While retirement homes are not the right fit for every senior, connecting those who can access this private form of care delivers two critical benefits: freeing up hospital capacity for higher-needs patients, and easing pressure on Ontario’s long-term care system.

    Many retirement homes are ready and willing to accept new residents – whether for short-term respite stays or long-term living – but the information is fragmented and difficult to access in real time.

    Elderado.ca’s Availability Registry aims to close this gap – helping connect those ready to accept residents with those desperately in need of care.

    The Availability Registry enables participating retirement homes to post up-to-date availability in four key care categories at this time:

    • Memory Care
    • Respite Care
    • Independent Living
    • Assisted Living

    Each registry listing may also include optional starting price information, helping families avoid the frustration of touring homes outside their financial means. The result is a faster, more transparent decision-making process for everyone involved.

    The project was launched first in the Durham Region, with active plans of expanding across Ontario and Canada-wide.

    In the wake of Ontario’s Bill 7: More Beds, Better Care Act, the pressure to reduce ALC occupancy has never been greater. The legislation’s aim is clear: move seniors out of hospital and into appropriate care settings faster. But without access to a full picture of available options – especially fee-based retirement homes that might better align with a senior’s needs and preferences – families often feel rushed into the LTC system, or worse, think it is their only option, even when more suitable alternatives exist.

    At the same time, Canada’s healthcare system faces mounting fiscal challenges. As Rosalie Wyonch noted in her April 9, 2024 publication “Scenarios for Seniors’ Care: Future Challenges, Current Gaps and Strategies to Address Them”, “Across the country, more than $1 of every $4 of provincial government healthcare spending goes to caring for people over 75 years of age.”

    She continues:

    “Despite significant growth in total healthcare spending on seniors, per capita spending has declined in some provinces, showing that there is extremely limited fiscal capacity to increase spending per senior.”

    Elderado believes that improving coordination between retirement homes and social service professionals can help ease this burden – not by replacing the public system, but by better utilizing the capacity that already exists in the private sector.

    Elderado isn’t the only one noticing this shift. Boots-on-the-ground professionals in the space are seeing the same issue.

    Pauline Lyons, Community Relations Director at AMICA Senior Lifestyles says:

    “We are seeing an increase in the need for Memory Care options in Durham since we opened in February 2024. Families are facing complex challenges as they learn of the huge shortage in hospital and long term care beds. In June of 2025, our new Whitby location, AMICA Taunton, opened a second Memory Care floor to further support families in crisis situations. We continue to support families in finding the tools to navigate the choices available to them.”

    Canada must continue to build capacity to serve our aging population, both in the private and social sectors.

    “I started Elderado after a personal experience. Families deserve a simpler, clearer way to navigate senior housing – and that vision has guided us since day one,” said Daniel Clarke, Founder of Elderado.ca. Clarke recently shared this story on RBC’s The Next Stage podcast, highlighting Elderado’s mission to help families make better, faster decisions under pressure.

    That mission has entered a new phase of growth with the addition of Andrew McBurney, a software engineer with a decade of experience in web and software development. “What excited me about joining Daniel and Elderado was the chance to apply technology to a deeply human problem. It’s not just about building software – it’s about building tools that ease the burden for families and the professionals who support them,” said McBurney.

    Elderado’s Availability Registry improves not only the experience for families, but also for retirement home staff and social workers, who often struggle to maintain connections across a fragmented system. By creating shared visibility, the platform strengthens coordination for everyone involved in the care journey.

    The team is now scaling the platform with national expansion underway, including French-language support.

    While Elderado was launched and established through Clarke’s passion, drive, and personal savings, its recent acceleration – including the development of the Availability Registry – has been made possible by support from the Centre for Aging + Brain Health Innovation (CABHI) via its Ignite Program. This funding has enabled rapid iteration, real-world testing, and the recruitment of technical talent to help push what’s possible in the Canadian AgeTech space.

    The results so far include:

    • A significant rise in weekly active users (currently at 1,162 average a week)
    • Two full-time salaried employees in Ontario
    • Five paid internships for emerging professionals at Canadian post-secondary institutions.

    “We’re just getting started.” continues Daniel Clarke. “Since CAHBI’s investment, we’ve been able to acquire the tech and team to begin scaling. The numbers don’t lie – we’ve grown from 512 weekly active users in March to an average of 1,162 weekly active users in August.”

    View the registry here:

    https://www.elderado.ca/availability-registry

    Retirement home sign up page:

    https://www.elderado.ca/availability-registry/signup

  • Planning for the Next Stage: Elderado on Retirement Living, Finance, and the Future

    Planning for the Next Stage: Elderado on Retirement Living, Finance, and the Future

    Recently, Elderado co-founder Daniel Clarke joined The Next Stage, a podcast produced by Krygier Wealth Management of RBC Dominion Securities, to talk about one of life’s most challenging transitions: the move into retirement living. The episode, titled “The Search for Retirement Living”, covered everything from practical search tools to the emotional side of planning care.


    Where Eldercare and Finance Intersect

    Eldercare is deeply intertwined with financial planning. Retirement homes and long-term care options come with real costs — and families are often making these decisions while simultaneously navigating major financial shifts: selling a home, unlocking assets, or downsizing investments.

    That’s why financial advisors play a crucial role in this transition. They’re often the first to hear that a client is thinking about moving into a retirement residence or needs help caring for a spouse. And yet, while they may have the financial expertise, many don’t have a go-to resource to help guide their clients through the practical side of the care search.

    That’s where Elderado comes in. The platform provides advisors with a trustworthy, unbiased tool they can offer to clients — one that simplifies the search, brings clarity to options, and removes the guesswork. It’s a natural fit for any financial professional helping a client navigate the next stage of life.


    Helping Families Get Clear on What Matters

    One of Elderado’s most useful features is its powerful filter system. As Daniel shares in the episode, Elderado allows users to narrow down retirement homes based on factors that actually matter, like starting price, language of care, medical services available, and amenities such as gardens or fitness programs.

    These aren’t just surface-level details — they’re the kinds of things that directly affect whether someone feels at home. And when families are searching under time pressure, being able to filter out what doesn’t fit and zero in on what does can be a huge relief.


    Looking Ahead: A Tool for All Canadians

    In the later part of the podcast, Daniel outlines the long-term vision for Elderado: to become a national resource, available to every Canadian family. While the platform currently focuses on Ontario, the Elderado team  has the goal of bringing the same transparency and compassion to retirement searches coast-to-coast.

    This is especially important as Canada’s population continues to age. With over 3 times more Canadians expected to be 85 or older by 2040, the need for reliable, accessible eldercare tools is only going to grow.


    For Families Starting Their Search

    In one of the final questions of the episode, Daniel offers thoughtful guidance for families beginning the eldercare journey. First and foremost, he reminds caregivers that this decision isn’t about you, it’s about your loved one. While it’s natural to bring your own preferences and opinions into the process, it’s crucial to prioritize what matters most to the person who will be living there. Their comfort, routine, and personality should guide the search. Elderado exists to support these decisions, helping families match both personal preferences and practical considerations with real, available options.

    His second piece of advice is just as important: if you’re looking for long term care, make sure it is close to someone who can advocate for your loved one. Whether it’s a family member, friend, or neighbour, having someone nearby who can regularly visit and speak up when needed makes a real difference in care and peace of mind.


    As the eldercare landscape continues to evolve, so does the need for tools that bring both clarity and compassion to the process. Elderado is proud to support families and financial professionals alike, helping them navigate one of life’s most personal and complex transitions with confidence. Whether you’re planning ahead or in the middle of a decision, our mission is to make the journey easier — one search at a time.

    CLICK HERE to listen to the full episode of The Next Stage with Daniel Clarke.

  • Bringing Comfort Home: How Opulife Makes Care Personal for the Italian Community

    Bringing Comfort Home: How Opulife Makes Care Personal for the Italian Community

    When Ben Hutton sat down with Elderado’s co‑founder Daniel Clarke, they explored what makes Opulife’s home care approach feel more like caring for family than just business. In today’s post, we’ll walk through Opulife’s thoughtful touches, especially for Ontario’s vibrant Italian community, and the make all the difference for their clients.

    Ben is the Co-Founder & Chief Operating Officer of Opulife Home Care, a home‑care provider dedicated to compassionate, individualized support. Their care philosophy is human-first: every relationship starts with trust, sensitivity, and respect. Ben explains how Opulife helps clients feel at ease from the very beginning, long before care plans are drawn up or schedules created.


    Personal Touches That Build Lasting Trust

    Opulife’s care experience begins with small, intentional actions that make a big impact. From the very first consultation, staff make it a point to call clients by name, setting a tone of respect and personal connection. Before any care begins, a meet-and-greet is arranged where a care manager introduces the client to their caregiver in person, helping both parties feel comfortable and acknowledged. Just as important is the consistency that follows. Whenever possible, the same caregiver is assigned to the same client. Ben emphasizes that this familiarity is foundational to building genuine trust and emotional safety over time.


    Honouring Cultural Connection: Serving Ontario’s Italian Community

    Ontario is home to over 905,000 people of Italian ancestry, making it the largest Italian-Canadian population in the country—roughly 6.45% of the province’s population. Within the Greater Toronto Area, nearly 469,000 Italian Canadians live, accounting for about 7.1% of the GTA’s population. Italians also make up over 70% of Opulife’s clients.

    To meaningfully connect with this consumer base, Opulife tailors its services through thoughtful cultural sensitivity. Food and coffee, for example, play a central role in Italian culture, as rituals tied to family, tradition, and comfort. By learning a client’s food preferences early on, including how they take their coffee, caregivers can create a foundation of familiarity and trust. These shared moments help open the door to deeper connection between the client and their caregiver. Similarly, many Italian seniors take pride in their gardens or have fond memories of tending to plants. Opulife recognizes this and supports clients who want to maintain their gardens or simply enjoy conversations about growing vegetables or flowers. These small cultural connections can quickly grow into meaningful relationships built on understanding and shared joy.


    Retirement Homes Gone Cultural

    Many retirement homes are finding meaningful ways to support Italian residents through culturally familiar experiences. Catholic mass is often offered on-site, recognizing the spiritual importance for many older Italians. Menus frequently feature Italian meals, and programs include activities like Italian board games and music. Even simple greetings in Italian can create an instant sense of comfort and belonging. These touches go a long way in helping residents feel at home.


    Why These Small Touches Make a Big Difference

    In elder care, it’s often the smallest gestures that carry the most emotional weight. A little can go a long way, and Ben from Opulife shared that language is a great way to connect with clients of Italian descent. For many Italians, language is tied deeply to identity and belonging, and even a simple “buongiorno” or “come stai?” can make someone light up. Familiar words helps make clients feel recognized and respected. At Opulife and in culturally aware retirement homes, using even just a few words from a client’s native language helps build comfort and trust quickly, turning caregiving into something truly personal at a time when emotional safety matters most.


    Final Thoughts

    In a care system that often feels rushed or impersonal, Opulife slows down to get it right through consistent relationships, cultural understanding, and thoughtful attention to the little things that matter most. For Ontario’s Italian community, these efforts are essential to feeling seen, respected, and truly at home. Whether through home care or retirement living, it’s clear that the best care starts with connection.

    CLICK HERE to find Opulife on Instagram.

    Sources

    https://uscanadainfo.com/italian-population-in-canada

    https://www12.statcan.gc.ca/census-recensement/2021/dp-pd/prof/index.cfm?Lang=E

  • How to Support Socially Isolated Seniors in Ontario

    How to Support Socially Isolated Seniors in Ontario

    Many families and neighbours want to help older adults who seem lonely, but aren’t sure where to start. Social isolation is more than just feeling lonely — it has real health consequences for seniors, and it’s becoming a growing concern in Ontario.

    At Elderado, we know families are looking for clear, practical guidance. That’s why we’re sharing highlights from the Supporting Your Neighbours: A Community Conversation Guide (Schlegel-UW Research Institute for Aging, 2022). This resource shows how simple community connections can make life healthier and more fulfilling for older adults.

    Why Social Isolation Matters

    Social isolation is when someone has little or no meaningful contact with others. For seniors, it can increase the risk of:

    • Depression and anxiety
    • Dementia and memory decline
    • Falls, malnutrition, and disability
    • More frequent hospital visits and long-term care admissions

    In Ontario, where many older adults live alone or in rural areas, isolation can have an even bigger impact. That’s why neighbours, caregivers, and community members all have a role to play.

    Signs a Senior May Be Socially Isolated

    Knowing what to look for can make a big difference. Watch for:

    • Unwashed clothes or poor hygiene
    • Missed social or faith gatherings
    • Changes in appetite or weight
    • Forgetfulness, low energy, or withdrawal
    • A driveway or yard left unattended
    • No one taking out garbage or checking the mail

    Sometimes the clues are small — like not seeing a neighbour at their usual grocery visit — but they can signal a much larger problem.

    Barriers Seniors Face

    Older adults in Ontario may want to participate in their community, but face challenges like:

    • Transportation barriers: no license, limited public transit, or rural distance
    • Fixed incomes: making programs or services unaffordable
    • Language differences: especially for newcomers
    • Equity barriers: affecting women, racialized groups, Indigenous peoples, people with disabilities, and LGBTQ2+ seniors
    • Limited internet access: especially in rural or northern communities

    Understanding these barriers helps us respond with compassion and practical solutions.

    How You Can Help

    Small gestures can go a long way:

    • Offer a ride to appointments or local events
    • Invite a neighbour to join you for coffee, a meal, or a walk
    • Help with errands or yardwork
    • Make a friendly phone call or check-in visit
    • Share information about local community programs

    Organizations, like retirement homes and health centres, can also train staff to recognize isolation, check in on absent members, and adapt services to be more inclusive.

    Talking to a Senior About Social Connection

    Conversations about loneliness can be sensitive. Instead of asking if someone feels “isolated,” try focusing on connection and well-being. For example:

    • “I haven’t seen you in a while — how are you doing?”
    • “Would you like to come with me to a program at the community centre?”
    • “I know things have been tough since your spouse passed. I just want you to know I’m here for you.”

    These small, compassionate check-ins can help older adults feel valued and supported.

    Building Stronger Communities Together

    At Elderado, we believe that supporting seniors is a community-wide effort. Families, neighbours, local organizations, and healthcare providers all have an important role to play.

    If you’re helping an aging parent or neighbour, Elderado can help you navigate care options across Ontario. Our free platform makes it easy to compare retirement homes and long-term care, explore services, and find the right fit for your loved one.

    👉 Start your search today and take the first step toward building stronger, more connected communities for seniors in Ontario.

  • What July Taught  Me About Slow Progress

    What July Taught Me About Slow Progress

    What July Taught Me About Slow Progress

    If you’ve been following along with my internship reflection series, you might’ve noticed this July update is fashionably late. Between Daniel’s trip to Ottawa and my own week away on vacation, the month moved faster than expected and before I knew it, we were already halfway through August.

    But if there’s one thing I’ve learned during my time at Elderado, it’s that meaningful work doesn’t always follow a tidy schedule. Sometimes, you need a bit of distance to actually see the growth happening around you.

    The Kind of Growth You Don’t Always See

    Elderado is growing. That’s not a flashy announcement, but a quiet, steady kind of growth you don’t always notice in real-time.

    It reminds me a lot of watching my little brother grow up. When you’re with someone every day, change can feel almost invisible. Then one day, maybe you’ve been away for a bit, or just paying attention in a different way, and suddenly you realize: they’re taller. Their voice sounds different. They’ve grown, and you didn’t even notice it happening.

    That’s how I feel about Elderado right now. The company looks and feels more fully formed than it did just a few months weeks ago. Not because of one big thing, but because of all the small, intentional moves happening behind the scenes. And I’m really proud to be part of that.

    New Projects, New Muscles

    July was a quieter month in terms of external campaigns, but internally, it was a time for tightening and refining. I spent more time than ever editing clips, refining hashtags, and shaping messaging across platforms. I finally got the chance to step back and look at the progress we’ve made. 

    Plus, I started planning more graphics and carousels, the kind of content that might seem small at first glance, but has real power when done well. When a single graphic breaks down the difference between retirement homes and long-term care in one clean visual, that’s a win.

    Learning What It Means to Be Consistent

    One of the biggest lessons from this month has been the value of consistency over perfection. In school or even in personal projects, I’m used to treating everything like a polished final product. But here, I’m learning that momentum, showing up, refining, trying again, often matters more.

    It’s not about going viral. It’s about creating a steady rhythm of useful, trustworthy content that families can depend on. It’s about building trust in the quiet moments, not just the loud ones.

    That shift in mindset has changed the way I approach my work, I’ve started thinking less like a student trying to “get it right,” and more like a team member trying to contribute something meaningful, even if it’s not perfect the first time.

    Looking Ahead

    August is already in full swing, and I know the pace will start to pick up again soon. But before that happens, I’m grateful for the pause July gave me, to reflect, recalibrate, and recognize that growth doesn’t always shout.

    Sometimes, it moves quietly. And then one day, you look up and realize: things are taller, stronger, more rooted than they were before.

    That’s where Elderado is right now. That’s where I am, too.


    Written by Mayssam Fadili, Marketing Intern, Elderado.ca

  • Downsizing Made Simple with a Seniors Real Estate Specialist

    If you or a loved one is starting to explore the idea of downsizing, one of the biggest questions that comes up is: where do we start?

    Selling a long-time home is never just about real estate. It is emotional. It involves logistics. For many, it can feel overwhelming. A Seniors Real Estate Specialist (SRES) is a professional trained to guide older adults and their families through the unique challenges of downsizing and transitioning into senior living communities.

    
    

    Step 1: Personalized Planning with a SRES Agent

    The journey begins with a consultation. A Seniors Real Estate Specialist will sit down with you or your loved one to learn about your current living situation, goals, health needs, and the type of living arrangement you are considering. Whether the plan is to move in six weeks or to begin preparing for a possible move next year, the consultation is designed to meet you where you are.

    This meeting includes a discussion of timelines, potential challenges, and financial factors. You may also talk about what you want to keep, what will be passed down, and how to simplify the transition.

    
    

    Step 2: The Challenges of Downsizing

    For most people, the idea of downsizing starts with their belongings. A family home often holds decades of items, many of which carry emotional significance.

    SRES agents approach this process with sensitivity and experience. They often recommend starting room by room. This allows you to work in smaller, more manageable segments. You will begin identifying what to keep, donate, sell, or pass on to family members. Clients often find this is a time to reflect and share stories. It becomes a meaningful part of the transition.

    
    

    Step 3: Preparing the Home for Sale

    After belongings are sorted, the next step is preparing the house to go on the market. This step includes staging, rearranging furniture, and taking professional pictures of your house. This step can often become time-consuming, thus having a SRES can help lighten the load for families.

    
    

    Step 4: Marketing the Home and Finding the Right Buyer

    Once the home is ready, your SRES takes the lead on all aspects of the sale. This includes professional photography, listing the home on the Multiple Listing Service (MLS), scheduling showings, and hosting open houses. They also manage inquiries and negotiations, which is especially helpful for families who may not be local.

    
    

    From the first conversation to the final sale, an SRES helps reduce the stress and uncertainty of downsizing. Whether you are planning a move to a retirement residence, long-term care home, or a smaller apartment, the right support can make the experience smoother and more manageable.

  • Real Talk on Elder Care: Daniel & Emma from Whimble Break Down the Basics

    Real Talk on Elder Care: Daniel & Emma from Whimble Break Down the Basics

    When families suddenly find themselves needing care for a loved one — whether due to a fall, hospital discharge, or a cognitive health change — the process can feel paralyzing. That’s why we were thrilled when Whimble, a platform focused on simplifying in-home care, invited Elderado co-founder Daniel Clarke to join a live webinar hosted by Emma Brown, Whimble’s founder.

    Throughout the conversation, Daniel unpacked some of the most common pain points families face when trying to make quick — and critical — care decisions. From understanding the system’s complexity to knowing what to ask during a tour, this webinar offered clear, compassionate guidance for anyone navigating elder care for the first time.

    Below are highlights from the session, along with short video clips that dive deeper into each topic.

    Why Is the Elder Care System So Confusing?

    We started of the webinar with a tough but necessary question: why is this system so broken? Daniel answers with care, recognizing the realities of the industry and pointing out how overwhelming it could feel for someone trying to navigate it for the first time.

    Retirement Home vs. Long-Term Care: What’s the Difference?

    Daniel breaks down one of the biggest confusions in the industry: the fundamental differences between retirement homes (100% privately paid, lifestyle-focused) and long-term care homes (publicly funded care, capped rates, regulated waitlist system). Understanding this difference early helps you choose the right path.

    What to Do When You Need Help ASAP

    If your loved one needs care urgently, Daniel shares the first three things you should do to stabilize the situation and start the search. These include assessing which level of care they need, understanding your budget, and figuring out where you are looking for care.

    How Much Does It Cost to Use Elderado?

    Short answer: it’s completely free for families. Daniel explains how Elderado is different from similar platforms and why it was important to keep the platform unbiased and accessible for everyone navigating elder care.

    What to Look for on a Retirement Home Tour

    A tour is more than just a walk-through, it’s your chance to assess if the environment feels right, if staff seem caring, and if residents are engaged.

    Whether you’re just starting your search or already deep into the process, Elderado and Whimble Care are here to help you take informed, confident steps forward. The elder care system may be complex, but with the right guidance, it doesn’t have to feel so overwhelming.

    CLICK HERE to learn more about Whimble Care and how they support families through in-home care services.

    CLICK HERE to subscribe to the Whimble email list.

  • Public vs. Private Long-Term Care in Ontario: Who Provides More Hours of Care?

    Long-Term Care in Ontario: How Public, Non-Profit, and For-Profit Homes Compare on Staffing and Spending

    Families looking for long-term care (LTC) options in Ontario regularly ask us whether ownership matters when it comes to the care their loved ones will receive. A new Statistics Canada report sheds light on this. It analyzes staffing levels and expenses in Canadian LTC homes—including a detailed look at Ontario—before and during the COVID-19 pandemic.


    Types of Long-Term Care Ownership in Ontario

    First, let’s define the three ownership types of LTC homes, as laid out in the report:

    Public LTC Homes: These are owned by municipalities, regional health authorities, or provincial governments. In Ontario, municipal homes fall into this category.

    Non-Profit LTC Homes: Operated by charitable, faith-based, or community organizations.

    For-Profit LTC Homes: Owned by private companies or corporations, these homes may generate profits for owners or shareholders.

    All LTC homes in Ontario—regardless of ownership—receive public funding for nursing and personal care. Residents pay for accommodation costs through co-payments.

    • See long-term care rates as of July 1, 2025 HERE

    Staffing Levels: Ontario and National Insights

    Total Hours of Care Per Resident Per Day (HPRD)

    Before the pandemic, Ontario LTC residents received:

    • Public homes: 2.93 hours of direct daily care
    • Non-profit homes: 2.92 hours
    • For-profit homes: 2.71 hours

    During the pandemic:

    • Public homes: 3.47 hours
    • Non-profit homes: 3.04 hours
    • For-profit homes: 2.94 hours

    Nationally, the trend is similar: public homes provided the most direct care, followed by non-profits, then for-profits. On average across Canada, for-profit homes provided 50 fewer minutes of care per resident per day than public homes before the pandemic. The gap began narrowing to 34 fewer minutes during the pandemic.

    By Role: Registered Nurses (RNs), Registered Practical Nurses (RPNs), and Personal Support Workers (PSWs)

    In Ontario:

    • Public homes increased RN care by 10.19% during the pandemic.
    • All homes increased RPN and PSW care, but public homes saw the largest gains.
    • For-profit homes lagged behind in RN and RPN care time increases .

    Why does this matter? Higher RN staffing is linked to fewer hospitalizations, lower mortality, and better overall health outcomes for residents.


    How Homes Spend Their Money

    Wages and Benefits

    In Ontario during the pandemic:

    • Public homes: 60.86% of expenditures went to wages; 15.16% to benefits.
    • Non-profits: 62.3% on wages; 8.83% on benefits.
    • For-profits: 58.18% on wages; 9.66% on benefits .

    Subcontracting

    For-profit homes spent more on subcontracting staff:

    • For-profit: 5.6% of expenses on subcontracting
    • Non-profit: 4.1%
    • Public: 2.3%

    Policy Changes in Ontario

    Ontario’s Fixing Long-Term Care Act (2021) set a target of 4 hours of direct care per resident per day by 2025, up from an average of 2.75 hours pre-pandemic. This is a critical step, and data shows that public homes are already leading the way.


    What This Means for Ontario Families

    • Public LTC homes generally provide more hours of care, especially from highly trained staff like RNs.
    • Non-profit homes tend to fall in the middle, providing more care than for-profits but less than public homes.
    • For-profit homes provide less direct care on average and spend more on subcontracting.

    When evaluating LTC options, ownership type can give families a clue about the level of care their loved one might receive. However, it’s just one piece of the puzzle. At Elderado, we help families navigate these choices to find the best home for yourself or a loved one.

    Start your search.


    Sources

    This blog is based on Staffing levels and expenses in Canadian long-term care facilities by ownership status before and during the COVID-19 pandemic, Statistics Canada, July 2025. Read the full report here.

  • Behind the Scenes with Spark Centre: How Elderado Is Revolutionizing Elder Care in Ontario

    Founded in 2010, Spark Centre is the Regional Innovation Centre for Durham and Northumberland, dedicated to accelerating early-stage, technology-driven companies through advisory services, lab space, events, and access to capital and IP strategy. From the moment we joined, we felt immersed in a peer-driven ecosystem. From expert-led masterclasses to one-on-one mentoring that’s honed our pitch, deepened our market strategy, and connected us to professionals.

    For a startup tackling elder-care with tech, having a partner that understands innovation and scaling is invaluable, and that’s Spark. Below, Daniel sits down with Kailee Rembosz, Spark's Marketing & Events Manager, to share how Elderado began, the support we’ve leveraged, and what’s next.

    What is Elderado?

    Kailee kicks off the interview by asking Daniel to explain what Elderado is and how it works. He shares that Elderado was built as a free, unbiased resource where users can easily search, filter, compare, and connect with over 1,400 elder care homes across Ontario.

    Why did Elderado get started?

    Daniel then shares the backstory behind why he founded Elderado, reflecting on the challenges he faced while urgently trying to find an assisted living home for his grandmother. Born out of that personal experience, he recognized just how difficult and time-consuming the process can be — and how much easier it could be with a one-stop platform to support families navigating elder care.

    Elderado and CABHI's Ignite program

    Elderado was recently awarded funding through the Canadian Centre for Aging and Brain Health Innovation’s Ignite program, which supports early-stage innovators in the healthcare space. Daniel shares how the funding will be used: expanding the platform to support multiple languages, enhancing resources for individuals living with Alzheimer’s or dementia, and improving the overall usability of the website.

    How is Elderado getting the word out?

    Daniel explains that Elderado primarily raises awareness through social media (including retirement home tours and informative content) as well as through trusted relationships and referrals within the healthcare community.

    How Spark has helped our journey

    Daniel highlights several key ways Spark Centre has supported Elderado’s growth. From one-on-one mentorship to regular networking events with industry professionals and fellow entrepreneurs, the Spark ecosystem has provided both strategic guidance and valuable connections.

    We’re incredibly grateful to Spark Centre for their continued support and belief in our mission. Collaborations like these help Elderado reach more families, build a stronger product, and continue pushing the boundaries of what elder care navigation can look like in Canada.

    CLICK HERE to watch the full interview.